DATA COLLECTION
Generally, we collect your personal data when you make a purchase related to our products or services, use our services, subscribe to them, participate in sales promotions or campaigns, or otherwise interact with us. Below are examples of the categories of data we collect about you.
Technical information: In most cases, you can browse our websites or use our products and services without needing to identify yourself. However, some technical information is normally collected as part of the standard use of our services. These include, among other things, your IP address, the times you access our services, the website you are connected to, the pages you view, the links you use, the advertisements and other content you have viewed. , as well as information about your devices and other technical data provided by your browser or otherwise collected in connection with the use of certain products and services.
When you use our services or interact with us via telecommunications networks, additional information, such as your mobile subscription number, may be transmitted to us by your operator in the normal course of communication. We also invite you to consult the “Use of cookies and web beacons” section below.
INFORMATION COMMUNICATED BY YOU
When you subscribe to our services, make a purchase, participate in a sales promotion, or otherwise interact with us, we may request certain information from you. This information may include your name, email address, postal address, and username, password, and other identifiers used for user authentication and validation of user actions. They are essential to provide you with the products and services requested, as well as to facilitate communication with you.
During these interactions, we may also collect information that you upload, such as your geographic location, driving directions, photos, etc. Learning data, demographic data such as your age, gender, zip code and language preferences, and data about your devices may also be collected. It is important to note that some non-identifiable information may become identifiable when you provide us with personal data.
In connection with certain Services, you may have the opportunity to submit information about others, for example, if you order a product to be sent directly to another recipient. In addition, we collect other information that you provide to us, such as your consent, preferences, feedback and details related to your devices. Again, it is crucial to note that non-identifiable information initially collected may become identifiable upon submission of personal data.
SPECIFIC CATEGORIES OF PERSONAL DATA
It may be necessary to collect biometrics and specific health data about you, such as blood pressure, heart rate, fingerprints, or other similar data, depending on the product or service purchased. Users are asked to provide explicit consent to the collection of such data, and such consent must be obtained separately for each service or product concerned. In some cases this can be achieved by adjusting the settings of the application or service, in accordance with current legislation. Please note that refusal to consent to the collection of this data may impact the provision of the service in question.
Transactions with us: We collect or request information related to your purchases, use of our products or services, and other interactions with us. This information may include details of requests or queries you have submitted, products or services provided (including delivery details), information about your purchases (including payments made, credit card details, your billing address, credit check information, and other financial information). It may also include details of agreements entered into between you and our company, records of communications and contacts made, information about content you have provided to us, and other other transaction-related information. We reserve the right, in accordance with applicable laws, to record your communications with our customer service or other similar points of contact.
LOCATION DATA
Some of our services may require the use of your location data. For example, we may collect location data to enable GPS tracking associated with mobile devices, even when certain services, such as mobile applications, are closed or not in use. However, the use of this data cannot be done without your prior consent for each service in question.
DATA OBTAINED FROM THIRD PARTIES
In addition to the Personal Data you provide to us, we may, consistent with applicable laws, obtain certain Personal Data from mailing list rental companies and other publicly available sources. This data may include credit information and address updates, among other things. We undertake to comply with all applicable privacy regulations in the processing of this data.
REASONS FOR PROCESSING YOUR PERSONAL DATA
Powerfins processes your personal data and any other service-specific confidential information for the purposes set out in this Policy. It is important to note that different purposes may apply simultaneously.
Provision of products and services: We may process and use your personal data to provide you with the product or service you have requested, respond to your requests (such as customer service), process your order, or for any other purpose necessary for the realization or execution of the contract established between you and Powerfins. This processing may also include ensuring the functionality and security of our products and services, identifying users, and preventing and detecting fraud and other abuse.
Development of products and services: We may process and use your personal data for the development of our products and/or services. However, in most cases this process uses aggregated data and statistics, rather than directly identifiable data. This data can also be used to personalize our offer, thus providing a more tailored service. For example, this may include making personalized recommendations and displaying tailored content and advertisements. We may combine personal data collected in connection with your use of a specific Powerfins product and/or service with other personal data about you, unless such data was collected in another context.
COMMUNICATIONS AND MARKETING
We may process and use your personal data for the purposes of communicating with you, including to provide you with information about the Powerfins products and/or services you use, or to solicit your participation in customer satisfaction surveys. For marketing purposes, we may use your personal data, including for personalized marketing or research activities, in accordance with applicable laws. This may include conducting market research and communicating information about our products, services or promotions through our own electronic services, third party services or other channels.
Some of our products and services may also be used to promote the products and services of other companies. However, Powerfins undertakes not to disclose your personal data to these companies for marketing purposes without your prior consent or in the absence of a legal basis in accordance with current legislation.
Profiling/Personalization: We may work with partner analytics companies to collect data and share analytics data (such as device identifiers, location data, demographic information, data on online behavior, and/or data relating to your interests) with partners or third-party advertising networks. These partners may use this data to provide you with targeted or interest-based advertisements for our products and services, as well as those of mentioned third parties. It is important to note that this analytical data does not allow direct identification. Use of this information is governed by the third parties’ privacy policies. Data collection and sharing can also be done via cookies, pixels, bali
